Privacy Policy

Effective date: October 18, 2026

Amsoft SIA ("us", "we", or "our") operates the website and the Kids TV mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data

Amsoft SIA uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• To send you news, tips and offers about the Service, and to tell you about our other apps and apps of our group companies (see "Marketing Emails" below)

Marketing Emails

If you give us your email address, we may send you emails about the Service: new features, tips for parents, special offers and discounts, and news about our other apps and apps of our group companies.

• Every such email has an unsubscribe link. You can also unsubscribe at any time by writing to [email protected]. Unsubscribing is free and takes effect promptly.
• Unsubscribing from marketing emails does not stop account, security and subscription messages. Daily viewing reports have their own setting, and you can turn them off in the parent settings of the app.
• We may see whether an email was opened and which of its links were clicked, to know whether the email was useful.
• We do not sell your email address and do not give it to other companies for their own marketing.

Legal Bases For Processing

We process your Personal Data on these legal bases under the EU General Data Protection Regulation (GDPR):

• To perform our contract with you — to provide the Service and your subscription
• Our legitimate interests — to improve and secure the Service, and to tell you about our products by email; you can object to this at any time
• Your consent — where the law requires it; you can withdraw your consent at any time
• To comply with a legal obligation

Retention Of Data

We keep your Personal Data while your account is active and as long as needed for the purposes described in this Privacy Policy. When you delete your account, we delete your account data from our systems. Some data may remain in backups and with our service providers for some time, and we may keep some data where we must do so to comply with the law, resolve disputes or enforce our agreements.

Your Rights

Under the GDPR, and subject to its conditions, you have the right to:

• Access the Personal Data we hold about you and receive a copy of it
• Correct inaccurate Personal Data
• Delete your Personal Data — you can delete your account in the parent settings of the app or by writing to us
• Receive the Personal Data you gave us in a machine-readable format and have it sent to another company
• Restrict or object to our processing of your Personal Data, including marketing emails
• Withdraw your consent where we rely on it
• Lodge a complaint with a data protection authority

To exercise any of these rights, write to [email protected]. We do not sell your Personal Data.

Transfer Of Data

Your information, including Personal Data, may be processed in countries other than the one where you live, where data protection laws may differ. We take reasonable steps to keep your data secure and to protect it in line with this Privacy Policy and applicable law.

Disclosure Of Data

Legal Requirements

Amsoft SIA may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Amsoft SIA
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We use trusted third-party providers to help us run the Service, for example for analytics, error reporting, subscription management and email delivery. They process data on our behalf and under appropriate safeguards.

Videos are provided by YouTube; see the Google Privacy Policy at https://policies.google.com/privacy.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

The Service is made for families. A parent or guardian sets it up and manages it; children watch videos within the limits the parent sets. We do not ask children for personal information and do not let them contact other users.

A parent may add a child profile with basic information, such as a name or nickname and age. We use it, together with the child's viewing history, to choose suitable videos and to send the parent viewing reports.

A parent can view, change or delete a child profile at any time in the parent settings of the app, or by writing to us. If we learn that we have collected personal information from a child without a parent's consent, we will delete it.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the "effective date" at the top of it.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: https://kidstv.family/contact